XRGenomics is committed to safeguarding the privacy of our Website visitors; this policy sets out how we will treat your Personal Information.

What information do we collect?

We may collect and use the following kinds of information (“Personal Information”):

(a) information relating to any transactions carried out between you and us on or in relation to this Website, including information relating to any purchases you make of our goods or service.

(b) information that you provide to us for the purpose of registering with us.

(c) information that you provide to us for the purpose of subscribing to our Website

services, email notifications and/or newsletters.

(d) any other information that you choose to send to us.

Using your Personal Information

Personal Information submitted to us via the Website will be used for the purposes specified in this privacy policy or in relevant parts of the Website. We may use your Personal Information to:

(a) enable your use of the services available on the Website;

(b) process any order you have placed and send the Products to you;

(c) send statements and invoices to you;

(d) send you email notifications which you have specifically requested;

(e) deal with enquiries and complaints made by you;

(f) notify you of new products or offers which we think may be of interest to you. You can choose to be removed from our contact list or mailing lists at any time by e-mailing us at enquiries@xrgenomics.com.

Except as provided in this Privacy Policy, we will not provide your information to any third parties.

We do not store or retain any personal financial details, or credit or debit card details.



We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this Privacy Policy.

In addition, we may disclose your Personal Information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of your Personal Information

We take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Information. XRGenomics complies with the Payment Card Industry (PCI) Data Security Standard.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We reserve the right to update this Privacy Policy from time-to-time by posting a new version on our Website. It is your responsibility to review this page from time to time to ensure you are up to date with any changes.

Your rights

You may instruct us to provide you with any Personal Information we hold about you by writing to us at 6 Corunna Court, Corunna Road, Warwick, CV34 5HQ. Provision of such information will be subject to:

(a) the payment of a fee (£10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

Third party websites

The Website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

It is your responsibility to inform us of any changes to the Personal Information which we hold about you so that it may be updated accordingly.


If you have any questions about this Privacy Policy or our treatment of your Personal Information or DNA please write to us by email to enquiries@xrgenomics.com or by post to XRGenomics Limited, 6 Corunna Court, Corunna Road, Warwick, CV34 5HQ, UK.